Read before you orderdev od2020-10-02T15:01:57+00:00
Colours: YES, within reason. If a white base-layer becomes necessary the cost of an extra screen is applied.
Red ink applied to a white shirt reveals the red colour. Red on a black shirt requires white behind the red to equal out the colour intensity.
If your order requires ink colour changes, a colour change fee will be applied. $25.
If the reprint remains the same,and the colour of the ink remains the same, but the shirt material changes from one-type (i.e. cotton) to the other material being, for example polyester, the ink will need to be swapped for another and this a $25. Charge will apply if the same screen can be used, ordering multiple styles is not a problem.
If some of your prints are a large chest print and some require a smaller left-chest print, the two are actually separate print orders.
Ordering different size shirts is not a problem, but the print size is always limited by the smallest size shirt we are asked to print on.
How do I pay for my order?dev od2020-10-01T19:15:56+00:00
An invoice will be created after your order is submitted through the Website.
If you emailed us directly the customer service rep we’ll write up the details of your order and send you an invoice. Your invoice can be paid online directly. For small orders (under $100) we require a 50% deposit. You can also visit us at 401 Logan avenue to pay in person by debt or credit.
Can you match custom Pantone colors?dev od2020-10-01T19:13:42+00:00
Yes and No. With screen printing and digital printing we use CMYK inks that do not line up with Pantone colours, if you have a specific Pantone colour you are looking to match we will do our best to match that colour to CMYK ink. With signs we have a limited amount of coloured vinyl in store and do our best to either match the colour in house or order a colour that is similar to fit your needs. Please discuss your requirements with us by emailing firstname.lastname@example.org.
If I place a reorder, do I have to submit all of my art again?dev od2020-10-01T19:08:40+00:00
Mistakes occur when details are taken for granted.
Make no assumptions as yours will be one of many orders being printed at any time. With each new order we ask you to start a new email thread. Please re-attach your art files, or refer to the invoice number you want us to reproduce. If you need us to match a colour of any kind, please notify us. If you need an exact match from a previous print order, we ask you to provide us with a sample shirt, or refer to your previous ‘print library file’ where we permanently store (this only applies to customers who request the service) one of your tees from a previous order, for a $10 fee.
What file format should I submit my design in?dev od2020-10-01T18:53:00+00:00
We prefer: EPS, AI or PDF. If you don’t have a vector file, we recommend 300dpi or larger in one of the following formats PSD, TIF or JPG. If you need us to match a colour of any kind, we need you to notify us.