How do I pay for my order?Chris Willets2020-10-01T19:15:56+00:00
An invoice will be created after your order is submitted through the Website.
If you emailed us directly the customer service rep we’ll write up the details of your order and send you an invoice. Your invoice can be paid online directly. For small orders (under $100) we require a 50% deposit. You can also visit us at 401 Logan avenue to pay in person by debt or credit.
If I place a reorder, do I have to submit all of my art again?Chris Willets2020-10-01T19:08:40+00:00
Mistakes occur when details are taken for granted.
Make no assumptions as yours will be one of many orders being printed at any time. With each new order we ask you to start a new email thread. Please re-attach your art files, or refer to the invoice number you want us to reproduce. If you need us to match a colour of any kind, please notify us. If you need an exact match from a previous print order, we ask you to provide us with a sample shirt, or refer to your previous ‘print library file’ where we permanently store (this only applies to customers who request the service) one of your tees from a previous order, for a $10 fee.
What file format should I submit my design in?Chris Willets2020-10-01T18:53:00+00:00
We prefer: EPS, AI or PDF. If you don’t have a vector file, we recommend 300dpi or larger in one of the following formats PSD, TIF or JPG. If you need us to match a colour of any kind, we need you to notify us.