Why is my order missing a few shirts?
We always strive to fully supply everything ordered. Please be aware that unforeseen circumstances can arise such as damage to shirts during printing. [...]
Do you charge set-up fees?
We have no setup fees, No screen charges or hidden charges. What you see is what you get!
What about mistakes?
Mistakes happen when printing. When we make a mistake using a shirt from our suppliers, we grab another from our inventory. When you [...]
What payment methods do you accept?
If submitting your order online, we accept VISA and MasterCard. Alternatively, you can call us with credit card information or send an e-transfer [...]
What about out of stock items?
For out of stock items, we take all possible steps to locate a replacement for your order. Once we have started your order [...]
Do you have rush charges?
If time is a factor, please let us know at the start of the conversation. We try to lessen the sting of rush [...]
What artwork files should I send?
Clean, crisp images at 300 dpi in the size to be printed. Common file types include: pdf, jpeg, psd, tiff, ai, eps, png, [...]
Can I request specific measurements when printing?
Even though T-ShirtGuys printers have over 15 years of experience, there is no way to effectively and efficiently measure a distance from the [...]
My image is pixelated can you fix it?
Our design team will notify you if your artwork exceeds normal pixilation, which would result in a poor quality print. If file(s) require [...]
What brands do you offer?
We print on all types of t-shirts ranging from Canadian hand-made organic tees to all of the large t-shirt manufacturers such as Gildan, [...]