All orders can have up to 5% under run. Some shirts could be damaged during printing. Because of this, we cannot guarantee that you will receive 100% of the garments in your order. We strongly recommend ordering a few extras to account for this possibility. We always strive to give you everything you ordered. However, if there is a shortage with your order, we will refund or credit you for the difference. All claims must be submitted within 72 hours of date of delivery