Mistakes occur when details are taken for granted.
Make no assumptions as yours will be one of many orders being printed at any time. With each new order we ask you to start a new email thread. Please re-attach your art files, or refer to the invoice number you want us to reproduce. If you need us to match a colour of any kind, please notify us. If you need an exact match from a previous print order, we ask you to provide us with a sample shirt, or refer to your previous ‘print library file’ where we permanently store (this only applies to customers who request the service) one of your tees from a previous order, for a $10 fee.