This Is Your Time To Tell The World Who You Are, And What You Want Us All To Know

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Archives: FAQs

What about mistakes?

Mistakes happen when printing. When we make a mistake using a shirt from our suppliers, we grab another from our inventory. When you provide the shirts, we charge for the shirts that are properly printed. We do not cover the cost of misprints when you provide the apparel.

What payment methods do you accept?

If submitting your order online, we accept VISA and MasterCard. Alternatively, you can call us with credit card information or send an e-transfer to sales@tshirtguys.ca . We accept debit payments at our physical address at 401 Logan Avenue in Toronto

What about out of stock items?

For out of stock items, we take all possible steps to locate a replacement for your order. Once we have started your order in good faith, we will not be held responsible of manufacturers inventory shortages. We work with you to solve the shortage, but shortages are not grounds for order cancellation.

Do you have rush charges?

If time is a factor, please let us know at the start of the conversation. We try to lessen the sting of rush fees. Rush charges get your order to the proverbial front-of-the-line; but delays due to weather, power failures, vendor shortages and shipping errors, etc. fall outside of even rush charges, which will not …

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What artwork files should I send?

Clean, crisp images at 300 dpi in the size to be printed. Common file types include: pdf, jpeg, psd, tiff, ai, eps, png, etc. For all vinyl work we require Adobe Illustrator (.ai) files.

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12 Piece Minimum

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Estimated Price: $

Estimated Price Per Piece: $

Does not include tax or shipping