If you’re unhappy with your order, we would be more than happy to help resolve it for you with in 30 days of order placement. Contact email@example.com for assistance. For domestic orders, we will send a prepaid return shipping label for your return. Unfortunately, we are unable to create return shipping labels for international orders but we will ship your replacement to you at no cost.
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If your domestic tracking information has not updated in 10 days with either UPS or USPS, please send us an email at firstname.lastname@example.org. We will contact UPS and USPS in an attempt to locate your package. If it is determined to have been lost, we will process an immediate replacement.